Privacy policy

Last Updated: 8 May 2026

NINSEBLE UK HOUSE LIMITED (“Loyora”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.loyora.co.uk.

Information We Collect

We may collect the following information:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information
  • IP address
  • Device and browser information
  • Order history

How We Use Your Information

We use personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorised activity
  • Send transactional emails
  • Comply with legal obligations

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store full payment card details on our servers.

Marketing Communications

If you subscribe to our newsletter, we may send promotional emails regarding products, offers, or updates.

You may unsubscribe at any time.

Sharing Your Information

We may share limited information with:

  • Shipping providers
  • Payment processors
  • Website and analytics providers
  • Legal or regulatory authorities where required

We do not sell personal information.

Data Retention

We retain personal information only as long as necessary for:

  • Legal obligations
  • Accounting purposes
  • Customer support
  • Fraud prevention

Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

To exercise your rights, contact:

contact@loyora.co.uk

Security

We implement appropriate technical and organisational measures to protect customer data.

However, no online system can guarantee absolute security.

Cookies

Our website uses cookies to improve browsing functionality, website performance, and user experience.

Please review our Cookie Policy for additional details.